Question - How do I set up an appointment with a Titus Electrical Services?
Answer - We make it easy to set up an appointment at Titus Electrical Services, you may call us at 303-915-5771. You can also simply and easily book on-line 24/7 through our web site or fill out the contact form on our Contact page and our customer service representative will call you to set up an appointment.
Question - Can you fix my electrical problem?
Answer - We specialize in residential electrical service. That means we can do almost anything electrical in your home that you need. From rewiring your entire home to fixing a bad switch, we have got you taken care of.
Question - How much will it cost for my project?
Answer - We believe in upfront pricing, meaning we will not begin any work until we have given you an evaluation and options of the cost to complete the work and you approve. To get you a price to repair your electrical project or repair we need to get our highly trained, drug tested, background checked technician to your home to take a look at your situation.
Question - Do you warranty the services you provide?
Answer - Absolutely. All of our services come with a 1 year parts and labor and up to 10-year warranty on certain installations, which includes parts and labor unless otherwise specified. If your repair or installation fails from normal use during your warranty time, you can count on Titus Electrical Services to send an electrician to fix the problem free of charge.
Question - What are your hours of operation?
Answer - Titus Electrical Services is open for business Monday through Friday 8:00am-4:30pm and we answer the phones 24 hours a day, 7 days a week, so we can be flexible to work around your schedule.
Question - What if I need to cancel my appointment?
Answer - At Titus Electrical Services, we understand that issues may come up which will cause you to have to cancel an appointment. Simply call us to cancel or reschedule and we will be happy to accommodate you!
Question - How much does it cost to get an electrician to my house?
Answer - We have a $49 dispatch fee that gets our professional to you. We weave that dispatch fee if we do any work.
Question - How can I protect my home from power surges?
Answer - At Titus Electrical Services we provide convenient and affordable whole home surge protection. In order to keep your electronics and appliances safe from power surges during a storm we recommend surge protection especially here in Colorado.
Question - How to reset a 'tripped' circuit breaker?
Answer - Here's how to reset a circuit breaker. Important: To prevent shock, wear safety glasses, make sure your hands are dry, stand to the side, and stand on a dry surface when resetting a circuit breaker.
- Turn off all the lights and unplug everything in the affected room or rooms.
- Take a flashlight and open the circuit breaker panel so you can see the circuit breakers. Each breaker has three positions: on, off, and a center position.
- Look for the circuit breaker with the switch in the center position.
- Flip the switch to off, and then flip it to on.
- Wait a moment to see if the switch stays in the on position. If it does, the circuit breaker is reset and power is restored to the room. If the switch doesn't stay in the on position, it indicates a serious wiring problem. Contact a qualified electrician.
Question - What is a GFI?
Answer - Short for Ground Fault Circuit Interrupter, a GFI (also known as GFCI) is a type of electrical outlet designed to protect you and your family against electrical shock, fire, and/or fatal electrocution. Your GFCI outlet (receptacle) monitors the flow of current. If it detects a ground fault -- an unintentional electrical path to the ground -- it will immediately cut the power, to protect anyone in physical contact with the electrical system.
A GFI is typically located where moisture can accumulate, such as kitchens, baths, and laundry areas, to protect you from electrical shock
Question - What to do when my lights go out?
Answer - When your lights go out, look outside and see if your neighbors are also in the dark. If they are not, check your fuse box or circuit breaker to see if you can locate the problem. If you notice that you are the only house on the block without power, please call our 24-hour emergency electrical repair service immediately.
- Only use a flashlight for emergency lighting, never use candles
- Have fresh batteries on hand
- Have a battery-operated radio to listen in on news and weather alerts
- Turn off all large appliances and equipment to minimize surges when the power does come back on
- Avoid opening your refrigerator or freezer
- Turning one light switch on will help you know when power has been restored
- If you are using a generator, DO NOT operate it inside the garage or home